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Your Privacy, Our Priority
Last updated: 30-Sep-2025
Welcome to Mala Limousine (“we”, “us”, “our”). We take your privacy seriously. This policy explains what information we collect, how we use it, and what choices you have. When you use our website or our stretch limousine & chauffeur (limo) services, you’re agreeing to the terms below.
Mala Limousine offers premium stretch limousine hire, luxury chauffeur services, and luxury ground transportation. Our website is https://limousines.ae/. If you have any questions about this privacy policy, you can contact us at:
Email: info@limousines.ae
We collect information to provide and improve our services. The types of information we collect include:
Personal Info: Your name, email, phone number, address — when you make a booking or send us an inquiry.
Booking Details: Date, time, type of service (stretch limo / chauffeur), pickup & drop-off locations.
Payment Information: When you pay, we collect whatever is needed to process your payment (credit card, bank transfer etc.).
Usage & Device Info: Info about how you use the site (pages visited, time spent), IP address, browser type, device type.
Cookies & Tracking: We use cookies or similar technologies to improve your experience (e.g. keep you logged in, remember preferences) and for analytics.
We use your data for purposes including:
To deliver the services you requested (e.g. arranging your limousine booking).
To process payments and send invoices.
To communicate with you: confirming bookings, sending reminders, responding to queries.
To improve our website and services: monitoring usage, fixing bugs, optimizing user experience.
For marketing (if you agree): sending offers, updates, newsletters. You can opt out at any time.
We respect your privacy — we will not sell your personal information. We may share your info in limited situations:
With service providers who help us (payment processors, data hosts, customer support tools).
If required by law, or to protect our rights and safety.
With your consent.
We keep your booking records, communications, and service history for as long as needed to fulfill our services and legal obligations.
If you’ve given us permission for marketing, we’ll retain your contact info until you unsubscribe.
If you request deletion of your personal data, we’ll do so unless we are legally obligated to keep certain information (e.g. financial records, regulatory requirements).
You have certain rights regarding your information. Depending on where you are located, these may include:
To access the personal data we hold about you.
To correct or update your data if it is inaccurate or incomplete.
To request deletion or erasure of your data.
To opt out of marketing / promotional communications.
To restrict or object to certain kinds of data processing.
If you want to exercise any of these rights, contact us using the details in Section 1.
We use cookies and similar tools to:
Remember your preferences (language, booking details etc.).
Analyze website traffic and usage for improvements.
Provide better, personalized service.
You can disable cookies via your browser settings, but please note: turning off cookies may affect how some features of our website work (for example booking or login sessions).
We put in place reasonable technical and organizational measures to protect your personal data from unauthorized access, disclosure, alteration, or destruction. However, no system is perfect: while we strive to protect your data, we cannot guarantee absolute security.
Sometimes our website may contain links to other websites or embed content (e.g. maps, videos). We’re not responsible for the privacy practices of those websites. Please check the privacy policy of any linked site you visit.
We might update this policy from time to time (for example, if laws change or we add new services). When we do, we’ll post the new version here with an updated “Last updated” date. We encourage you to check back periodically.
Mala Limousines is your destination for stretch limousines, luxury cars, and professional chauffeur services, perfect for personal or business needs.
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